Refund policy
Once you and the Company have entered into a Contract for the purchase of Company products, absent any error made my Company with respect to your Order, you will not have the right to (i) make any changes, corrections, or amendments to your Order, including any adjustments to the Shipment Date set forth in Company’s Receipt, or (ii) seek and obtain any refund of monies that you have paid for your Order.
Notwithstanding the foregoing, Company may, in the exercise of its sole discretion, prior to Company’s commencement of production of your Order, (i) permit a refund of the Payment upon your timely cancellation of the Order communicated to Company prior to commencement of production; or (ii) permit a change, alteration, or amendment to your Order, with or without adjustment in the Payment amount as determined by Company, if communicated to Company prior to commencement of production. Company’s commencement of production of your Order, however, may commence at any time after Acceptance without advance notice to you thereof. Company is under no obligation to notify you when production of your Order may commence, or has commenced.
If Company acknowledges that it has made a material error with respect to your Order, or that material defects that are the fault of Company appear in any of the products shipped under your Order, at its election, Company will either (i) correct the error and/or repair the defect, and/or, if necessary, produce and ship at its expense replacement products free of such error or defect; or (ii) refund your Payment. Before any such repair/replacement/refund election is made by Company, Company may require you to return the products that, you assert, contain materials errors or defects. Upon Company’s subsequent confirmation and acknowledgment that it is responsible for such errors or defects, Company will reimburse you for the costs incurred by you in returning the products to Company.
As set forth in the Limitation of Liability section of these Terms of Use, this repair/replacement/refund remedy is your sole and exclusive remedy against the Company in the event of any material error or defect appearing in the products shipped by Company under your Order. In such circumstance, Company shall not have any monetary liability to you for any such errors or defects over and beyond the amount of the Payment you have made for such products.